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AFTER-SALES SERVICE/WARRANTY

CAP GENERATOR Panels & Distribution has deployed a AFTER-SALES SERVICE/GUARANTEE to assist electrical equipment manufacturers. This also allows our customers to have a single point of contact "after the sale". In the manufacturer's warranty, any administrative and financial steps is managed directly by our departments with the concerned plants.

OUR SERVICES

On-site intervention
Workshop repair
Manufacturer approach to factories
Extension of warranty (quantifiable on request)
Installation of a replacement generator set (quantifiable on request)

OUR COMMITMENTS

Guarantee personalized assistance to each customer
Guarantee assistance to the manufacturer during the warranty period
Guarantee you an intervention within a controlled and established time frame
Provide you with a precise diagnosis
Track spare parts